EliteStarz understands that plans can change and we want to make the cancellation process as smooth as possible for you. Our cancellation policy requires that any cancellations be made at least 30 days before the start of the first day of the program Cancellation notices should be made in writing and submitted via email to starztina@elitestarzfitness.com. Refunds will be issued in the form of a credit that can be used for future programs.